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A phone number is what connects your agents to the public telephone network. Buy one directly from the dashboard: pick a country, search by area code, then purchase with a single click. Anyreach provisions the number on a shared managed account and binds it to a trunk for you, so there is no carrier setup to do.

Search and purchase

Open the Phone Numbers page and start a purchase. The first time the dialog opens it runs a search automatically; type an area code and click Search to narrow the results.
1

Open the purchase dialog

Click Purchase. If you have no numbers yet, the empty state has a button that opens the same dialog.
2

Choose a country

The country selector defaults to United States. Switch it to United Kingdom to buy a UK number; the list refreshes for the new country straight away.
3

Search by area code

Enter an area code in the search box and click Search. Leave it blank to see whatever is currently available.
4

Purchase a number

Click Purchase next to the number you want. Anyreach buys it, creates a trunk, and adds it to your directory.
The dashboard always searches for voice-enabled numbers in the chosen country on the shared Anyreach managed account: local numbers for the United States, mobile numbers for the United Kingdom. You never choose or see the managed account; that detail is handled for you.

UK numbers

The dashboard buys UK mobile numbers (+44 7…). UK local (geographic) numbers all require a registered address, while mobile numbers do not, so mobile is the inventory that can be purchased without extra paperwork. Type a prefix without the leading 0, as it appears in the international format: 7700 finds +44 7700 … numbers. UK searches only show numbers with no provider address requirement. Each result also carries address_requirements (none, any, local or foreign) if you search through the API without the filter. UK regulation still requires proof of identity before a number can be provisioned. The shared Anyreach account carries an approved regulatory bundle, so purchases work out of the box. If your organization uses its own Twilio account, create and get a Regulatory Bundle approved for UK mobile numbers in the Twilio console first (a bundle approved only for local numbers is not used); otherwise the purchase fails with a message saying so.
You need the phone_numbers:manage or managed_accounts:manage scope to purchase a number. Reading the directory requires phone_numbers:read or phone_numbers:manage.

Number directory

The Phone Numbers page lists every number on your organization. Click a row to open its assignment dialog. To assign or change agents, see Assigning agents to numbers. The Shareable switch is the only field you can edit inline. It maps to outbound_shareable and is updated through PATCH /core/phone-numbers/{phone_number}, which intentionally accepts only that field. Trunk rebinding is not exposed.

API reference

The dashboard fixes most filters, but the API exposes the full search.

Search available numbers

Purchase a number

The response includes the number, its trunk_id, and managed_account_id.
User PATs (pat_) require the X-Anyreach-Org header shown above. Org API keys (ak_) carry their organization implicitly, so omit the header. Search accepts managed_accounts:read or managed_accounts:manage; purchase requires managed_accounts:manage.

Limits

See Plans and billing to review or raise your limit.

Bringing your own number

There is no self-serve UI to import an existing or customer-owned number. To route calls through your own carrier or an existing DID, set up a BYOC trunk through the API or contact support.

SIP and BYOC

Connect your own carrier or SIP trunk instead of buying a number.

Assigning agents to numbers

Point inbound and outbound calls at the right agent.