Agent assist
Get Agent Assist
Get agent assist portal data for the latest conversation with a phone number.
GET
Get Agent Assist
Headers
Organization ID for user PATs (pat_ prefix tokens)
Path Parameters
Response
Successful Response
Why the call is being transferred to a human agent
3-5 bullet point summary of the call
Key-value pairs of information collected during the call
1-3 suggested next steps for the agent
Full conversation transcript with markers
Compliance flags, empty if none
Get Agent Assist

