Skip to main content
A conversation is a single session between one of your users and an AnyReach agent on one channel — telephone, webrtc, email, or text. Use these endpoints to:
  • Create a conversation — place an outbound call, open a text or email session, or mint a WebRTC join token.
  • List and retrieve past and active conversations.
  • Send a message to a live text conversation and get the agent’s reply.
  • End a live text conversation once the chat is over.
New to the lifecycle? See Conversation statuses.