> ## Documentation Index
> Fetch the complete documentation index at: https://docs.anyreach.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

> Start and drive conversations between your users and AnyReach agents.

A **conversation** is a single session between one of your users and an AnyReach agent on one channel — `telephone`, `webrtc`, `email`, or `text`.

Use these endpoints to:

* **Create** a conversation — place an outbound call, open a text or email session, or mint a WebRTC join token.
* **List** and **retrieve** past and active conversations.
* **Send a message** to a live text conversation and get the agent's reply.
* **End** a live text conversation once the chat is over.

New to the lifecycle? See [Conversation statuses](/api-reference/conversations/statuses).